Instructions for creating a Telegram bot

Bots are third-party applications that can send messages, commands or requests to users. Subscribers can interact with the bot using the built-in queries directly from the text input field in any chat. All you need to do is start the dialog with the bot and then enter the request.

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Helpdesk – Messenger Support Center

HelpDesk service is designed to interact with the IT department. Nova.Chats allows you to expand the existing functions of the service and organize customer support through popular instant messengers…

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Speech Recognition Technology: Myths and Reality

People will desperately “fight” with robots in the near future,. And those, in turn, will increasingly “take away” from people their desire to become robots.
Give scientific and technological progress to carry out routine work in your place. The virtual hands of bots and computer programs will allow you to direct your ability to perform more complex processes and tasks. Speech recognition technology has not been fully mastered by us yet, so many myths are born around it…

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What is the secret of tags?

(Русский) NovaChats знает как бороться с хаосом и беспорядками в ваших чатах. Теги помогут не утонуть в огромном количестве диалогов, которые приходится обрабатывать ежедневно…

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Integrating Omilia Voice Technologies into Messengers

(Русский) Образцовый сотрудник службы поддержки – это тот, который работает круглосуточно и без зарплаты. Nova.Chats нашел идеального работника и готов интегрировать его в ваш бизнес. Интегрируйте технологии…

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Nova.Chats features that you don’t use!

What is the difference between working in an aggregator and working with instant messengers directly? First of all, in the aggregator, it is convenient to build business processes. Here are a few features that you might not have guessed about, but that could improve the quality of your work…

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Use widgets! Or how to catch site visitors?

«Write to us, we will contact you!» – this phrase can be found in widgets of many online sites. It is important to catch every visitor to the site using the opportunity to contact the client right now. A widget for instant messengers will help create instant contact with…

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Chatbot: Features and Benefits of the Conversational Interface

The usual dialogue instead of a complicated menu or sophisticated commands, prompt answers instead of waiting on the line. The chatbot already gives odds to other types of interfaces today and continues to develop. We tell why it is no longer possible to do without it, and what features should be considered when developing…

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