«Write to us, we will contact you!» – this phrase can be found in widgets of many online sites. It is important to catch every visitor to the site using the opportunity to contact the client right now. A widget for instant messengers will help create instant contact with…

Automation frees up operator time and saves resources. Nova.Chats provides three levels of customer response automation. Each will be useful in its own way and some will even replace live communication.

The usual dialogue instead of a complicated menu or sophisticated commands, prompt answers instead of waiting on the line. The chatbot already gives odds to other types of interfaces today and continues to develop. We tell why it is no longer possible to do without it, and what features should be considered when developing…