Smiddle Messenger Connector Cisco UCCE

Smiddle Messenger Connector Cisco UCCE

Smiddle Messenger Connector Cisco UCCE Smiddle Messenger Connector – a software product that provides messaging between customers of business and contact center Cisko UCCE agents Make a step towards your customers! Don’t make your clients get out of their...
Smiddle Smart Callback

Smiddle Smart Callback

Smiddle Smart Callback Smiddle Smart Callback – module for automatic routing of the call of the subscriber to the internal number of the employee in the company Smiddle Smart Callback is a module that automatically routes a subscriber’s call to the...
Smiddle Agent Scripting

Smiddle Agent Scripting

Smiddle Agent Scripting Smiddle Agent Scripting – system, allowing to create and implement the scenarios of communication with Customers for Contact Center agents High quality client service, accurate and comprehensive answers to the questions of the clients,...
Smiddle 1C Finesse Connector

Smiddle 1C Finesse Connector

Smiddle 1C Finesse Connector Smiddle 1C Finesse Connector is software product for integration of 1C-based CRM with Cisco Contact Center What is Smiddle 1C Finesse Connector? Smiddle 1C Finesse Connector is the program solution, the module which provides interaction...
Smiddle Campaign Manager

Smiddle Campaign Manager

Smiddle Campaign Manager Smiddle Campaign Manager – a software product for conducting and processing the results of large outbound campaigns in the Contact Center What benefits can Smiddle Campaign Manager bring to your business? You will get a maximun return on...
Smiddle CRM Connector for Siebel

Smiddle CRM Connector for Siebel

Smiddle CRM Connector for Siebel Smiddle CRM Connector for Siebel is a software product for integration of CRM Siebel with Cisco Contact Center High quality of client service, prompt reactions of the agents, effective work of the call center staff as well as...
Smiddle Recording

Smiddle Recording

Smiddle Recording Smiddle Recording is a modern software solution for recording and storing conversations in the contact center The necessity of recording conversations and the problem of data security Recording of conversations with customers in the contact center is...
Smiddle Quality of Service

Smiddle Quality of Service

Smiddle Quality of Service Smiddle Quality of Service is a product that will help You achieve the perfect service in Your contact center Achievement of good service is not an easy task A high level of service quality and customer satisfaction is one of the key factors...
Smiddle Screen Capturing

Smiddle Screen Capturing

Smiddle Screen Capturing Smiddle Screen Capturing – system for recording the screens of the contact center agents Excellent Performance of Your Employees is a Way to Success Viewing screens of contact center agents and monitoring their actions during the working...